Launching New Platforms

The Change Challenge: Launch new ERP and CRM platforms

As part of a multi-year transformation, PMI launched two new platforms - ERP and CRM. Explore samples below to learn more about the change management efforts to ensure the adoption of these new platforms.

Stakeholder Engagement Activities

Communication Plan for the launch of ERP & CRM Platforms

Timeline for Change Management Activities on CRM and ERP Initiatives

Communication Approach including Messages, Channels and Audience

Training Schedule for the launch of ERP & CRM Platforms

Overview of Change Management Services on CRM and ERP Initiatives